Re: How can I get WPM to monitor java applications
i raised a support ticket last year when we were stuck trying to record a oracle forms application and it was said then that this feature is currently not available and will raised as a feature...
View ArticleRe: Web Help Desk - Solar Winds Sources
From my experience I will try and help answer your queries: 1. Can WHD maintain relationships to multiple solarwinds sources? YES2. As part of this relationship, does location and asset/inventory data...
View ArticleRe: How many config back ups will NCM store per device or is their a limit to...
Does anybody know if the Default Config Purge Job is scheduled and active as default?
View ArticleRe: Does WebHelpDesk 12.1.0 support Exchange 2007?
Yes it does but you will need to use POP3 or IMAP as your incoming source. For outgoing it is simply SMTP. Exchange 2010/2013 can use Exchange Web Services which is a much better way of allowing an...
View ArticleRe: How do I setup auto assign to the next level.
Hmmm not sure if you can achieve this. You would need to use Action Rules and there is no NOT or OR operator for last updated in Web Help Desk. Pretty sure we have asked for that as a feature request...
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Creating a Multiple Object 95th graph
Hi, I need to create quite a specific graph and I'm just wondering if it's possible / does anyone know how to do it. I have two separate devices with all of their interfaces being monitored for...
View ArticleRe: Several questions from a newbie.....:-)
Good morning and thnx for replying...3. By using AlertID, I thought it might be , I would use the "Report Writer" to create a list of Nodes for certain "Basic alert" defined.The only property found...
View ArticleRe: Several questions from a newbie.....:-)
See this thread on how to export Basic Alerts from the database Basic alert export?
View ArticleRe: Remove redundant Atlas map table?
HelloI'd like to join to this question. I'm pretty sure I already found a solution here on thwack few years ago (by editing some xml/cfg file ), but I'm not able to find it again. I have this already...
View ArticleRe: CPU READY (CPU RDY%) on NPM
Do you have SAM (Server & Application Monitor) ? If so, take a look at the template attached to this threadMonitoring ESXi Hosts - A deeper look at the what and the why
View ArticleRe: Can you use a Trigger Threshold or any method to Alert if you DONT...
Thanks mharvey& Jfrazier I'll look into these as possibles. What are your thoughts given that we have multiple ESX hosts all sending in heartbeats, as I'd need to differentiate between distinct...
View ArticleRe: Can you use a Trigger Threshold or any method to Alert if you DONT...
What mharvey posted was exactly what I had in mind. It will automatically be generated per ESX host because the property to monitor is selected as Node and you are joining on the NodeID in the SQL...
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NPM 12 beta 4 and SAM 6.2 beta 3 issue
Hi All,I did a fresh installation SAM 6.2 beta 3 and NPM 12 beta 4 on a test server (Win 2008 with MSSQL 2008). SAM installed first. When I go to Node Details page, get error: Unexpected Website Error...
View ArticleRe: Can you use a Trigger Threshold or any method to Alert if you DONT...
HolyGuacamole Brilliant, I did wonder if that might be the case, but SQL isn't really my 'forte' I'll try out the query & see what happens (& report back..)
View ArticleRe: Several questions from a newbie.....:-)
HiAfter spending some time in it, I couldn't extract the required data. Maybe I'm missing something.I couldn't find where a "Basic alert" definitions set can be stored or exported as a file (.csv,...
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12.2 RC: java.lang.ClassCastException: java.math.BigDecimal cannot be cast to...
Hi, running RC here, got this error when updating a ticket. Happens on tickets with a particular client, but cannot even change client. java.lang.ClassCastException: java.math.BigDecimal cannot be cast...
View ArticleRe: Avaya CDR info when there is another CDR device
Could you please check if your CDR is customized as per the below link ?...
View ArticleRe: VNQM 4.1 and CUCM 10.x
Please upgrade it to VNQM 4.2 to get the support of CUCM 10.x
View ArticleRe: Flow Navigator per tab?
Unfortunately it is not currently supported to have each view filtered differently in NOC. I'll take it as a feature request.
View ArticleRe: Related map for equipment
Not quite what I need - so we can get a static set of maps.In this case interesting this solution:For example we have 2 cards. On one, placed routers on the city map. Suppose it is called "the city."...
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