Re: FTP Voyager Scheduler Task will not stop executing
We have had this happen to us as well. We had to restore the config from backup to get resolved. Sounds like that hasn't worked for you. Unfortunately, it seems like FTP Voyager development has...
View ArticleHas anyone found a way to pull part numbers, product descriptions and serial...
I have found this query "SELECT ServiceTag FROM Orion.HardwareHealth.HardwareInfo WHERE NodeID = xxx" will get the main serial number for a few types of devices, but it doesn't work for most. I have...
View ArticleSQL File Space Monitor not Populating Variables
I enabled the file group alert and we're getting emails with all the $ variable tags instead of data. Any ideas here? The database file "${PhysicalName}" is running low on space...
View ArticleRe: SQL File Space Monitor not Populating Variables
New problem - we completely diabled the montor and SAM is still sending us email alerts. How do you troubleshoot phantom email alerts for a monitor that is not enabled? Wonderful.
View ArticleRe: When will your SCP badge be added to your profile?
Hi,I still could not see my badge. How do I see it here in my profile? SOrry for myignorance.
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Re: What's better? Polling ESXi directly or through vCenter
Disagree, you wont loose hardware visibility when polling via vCenter, you can even monitor it even in ICMP polling method.And, if you do both, you'll end up having orphaned ESX's on virtualization...
View ArticleHow do i configure CBQos on WS-C6509-E Swtich?
Hi, Please can anyone help me how do i monitor CBQos in NPM and i have the Cisco switch WS-C6509-E and its support Netflow along with CBQos.Please let me know the configuration of CBQos on cisco switch...
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Re: Re: Syslog Issue
Your connector needs an update. The deny keyword is not making it's way to the normalized alert. See normalized events below from your log
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Re: How to acknowledge Down Nodes
Dean, Yes, you can acknowledge and provide Notes to an Active Alert in the Alerts View. Best Regards,Derik PfefferLoop1 Systems: SolarWinds Training and Professional ServicesLinkedIN: Loop1...
View ArticleHow to acknowledge Down Nodes
All, We are currently using NPM and primarily we rely on the 'Down Nodes' function. What we would like to do is to be able to acknowledge a down node with a call reference number to: A Highlight we are...
View ArticleRe: How to acknowledge Down Nodes
Thank you for this information! This helps us out. Can I confirm how you delete all the previous historic alerts? So we can wipe the slate clean as such. ThanksDean
View ArticleRe: I need to write a report to find out which nodes don't have LEM agent...
I'm not finding LEM Agent in SAM's software inventory for my Linux node. Do you see see it in your list when you drill down to the Linux node, and in the Asset Inventory sub-view? I am not sure if only...
View ArticleRe: Syslog Issue
Thanks for looking into this, I'll see if it is possible to get the connector updated via our support contract. Thanks again. Lewis
View ArticleRe: Trying to find World wide map resource
Excellent, thanks very much. Tel: 07714 140914Fax: 0845 519 539124x7 Helpdesk: 0845 519 5399CCIE # 15168Email: lee.donald@managed.co.uk<mailto:lee.donald@managed.co.uk>Web:...
View ArticleRe: How to acknowledge Down Nodes
Dean, If it is on that view it is atill an active alert. I would acknowledge them and they will go away, unless you have the show acknowledged checked to the bottom right of the filters. Once an alert...
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Re: Phone Support Wait Times Longer Than Ever Before
I frequently make calls to SW Support on behalf of customers and observe that the hold times are longer during the EMEA working hours than the US. If you call later in the day, there seems to be...
View ArticleChassis based Switch
Good day, Please advise when polling a chassis based switch does the individual cards appear as different devices?
View ArticleRe: Custom SWQL Query for Nodes Down Showing Every Time Node Went Down
Apply ToLocal() function on the datetime field to show the local time. EXAMPLE :: MAX(ToLocal(DOWNEVENT.EVENTTIME))
View ArticleNetwork Performance Monitor IIS Caching
Hi, Can I switch on IIS caching on the web server for Orion. If so is there a document describing how to do it as it seems to kill the site turning it on with no rules.. many thanks, Robert
View Articlesaving view settings in Dameware browser? how?
Hi! Is there a way to save the view settings in Dameware browser? Since we´ve 100s of clients and not the fastest net, retrieving this information via AD is very time consuming. I´d simply like to do a...
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