Hi guys,
I installed Solarwinds in our environment last August, and for the most part it's been a great success.
going problem with 2 or 3 WPM transactions. Intermittently the first step of each of these transactions will go 'Down' with the below error:
Service Unavailable The computer where this player is located uses an active proxy server; however, the recording being played back from it does not contain the required authentication. This may be the cause of the failed playback. To correct this, verify that this website is accessible from this player’s computer without proxy authentication, or, recreate the transaction with the correct authentication
The server with the player (main Orion server) has no proxy setting configured. And these internal websites, being monitored by the transactions, are on the same LAN as this server. When this transaction playback has a status of 'Down', I can still go into the recorder and play the transaction back fine.
We have another 10 transactions on the same player that are working fine. But these same 3 continues have this problems, even after a Solarwinds server migration.
Has anyone come across this error or problem before?
I've had a couple of calls with the support team but it has never really been resolved.
Thanks
Brendan