Re: What features do you think a Help Desk solution should have?
We use BMC (previously Numara) Footprints Service Core. In addition to the items already pointed out, one of the most important features to me is good workflow management and automation; without this...
View ArticleRe: Trouble with emailing alerts from Advanced Alerts
Hi, Could you send us full error message, it seems to be " The transport error code was 0x800ccc67. The server response was 421 4.3.2 The maximum number of concurrent connections has exceeded a...
View ArticleRe: restrict MRC install to VNC connections only
There is no way to lock down the connection setting to only VNC and RDP. I've added this as a feature request (256746).-Craig
View ArticleRe: I Don't See the Point of IPAM
wbrown I'll keep this fairly short as I'm almost done with my lunch break! This may simply be a case of using the products' capabilities appropriately. I don't want to get bogged down arguing for one...
View ArticleImporting nodes from NPM 10.5/SAM5.5 CSV export, not working.
Hi there, I am having difficulties getting nodes to import from our production Orion server to my SAM Beta. The file loads, I match fields (or ignore) and it validates, but never seems to import...
View ArticleRe: I Don't See the Point of IPAM
John -I completely agree that IPAM is helpful for non-DHCP subnets.Whether to use IPAM or a spreadsheet for non-scannable DMZ subnets I don't really see a compelling argument for one versus the other,...
View ArticleRe: NTA 4.0 Beta Kickoff
What is the new database the NTA is using - sounds like it is not MS SQL.
View ArticleSolarwinds IPAM - API Options
I'm new to Solarwinds so I apologize if this question has been answered elsewhere already. I've just joined a company which uses Solarwinds for IPAM and Microsoft DNS. I'm looking to automate the way...
View Article${HardwareSensorDetailsURL} is incorrect
When I select this variable, it gives an incorrect url address for Orion. Is there somewhere in the database I can correct this?
View ArticleRe: ${HardwareSensorDetailsURL} is incorrect
To clarify the issue is it is giving the url as https://{NPMMAME}:80/Orion/View.aspx?NetObject=HWHS:31997 instead of https://{NPMMAME}:443/Orion/View.aspx?NetObject=HWHS:31997 The port is wrong in...
View ArticleRe: Trouble with emailing alerts from Advanced Alerts
We are using Exchange enviornment, however orion alerts points to an outside web service "mail.messaging.microsoft.com" and is never making it to our exchange enviornment. " The transport error code...
View ArticleRe: Custom Properties on External Nodes?
Byron, This is a known FR. There probably is a good technical reason why it was not implemented originally, but we certainly should be able to accommodate this. Regards, Rob
View ArticleIs there a way to obtain historic records of the Web Console's access logins?
I need to know the duration of the sessions of web console users, and if possible get a periodic report.
View ArticleRe: Audit Failure errors
Thanks all for the feedback. I had posted here without noticing that this subforum was for Patch Manger. My issue is with NPM/SAM. Below are links to other relevant topics for Event ID 4625 should...
View ArticleSNMPv3 with ESXi?
Hi, Putting this in the NPM group, since it is an SNMP issue.... Please don't ask me why (long story), but I am trying to get NPM to poll an ESXi server. Anyone get this to work? I have the ESXi 5.1...
View ArticleRe: Popup display in a third-party custom package
Thanks for the explanation, Lawrence. UAC comes into lay only when the option to "install can request user input" is selected. Otherwise, users can initiate a patch installation by checking for windows...
View ArticleRe: Custom Third Party app requires Administrative privileges to download
The root cause is "Install can request user input" option. Whenever this option is selected, UAC kicks in. The solution that I found is to create a task that runs upon creation, and a batch file in...
View ArticleAlerts based on nodes in a Group
In NPM 10.4 I was able to create an alert based on any node in group "core routers" went down it would notify me via email. After the 10.5 update appears that my manually created group disappeared....
View ArticleRe: How can I get WPM to monitor java applications
Hello Alen,WPM ability to measure statistics for applications that are not Web based (using HTTP protocol and rendering in HTML) is quite limited. As you discovered, WPM can interact with Java...
View Article
